|
Alternatives To Calling
Fax-A-Locate
The
Fax-A-Locate Program is designed to submit locate requests
to the One Call Center via fax machine. The program is
designed to save you time and money by eliminating hold time
and lengthy phone calls to the One-Call Center. Once the
call center has entered your locate requests they will send
you a conformation via fax containing your locate number(s)
and a list of member companies that were notified for each
locate.
Locate Request faxes
received between 7:30am and 12 Noon will be scheduled for
the afternoon of the second working day. Any Emergency,
Priority and or Short notices must be called into the
center.
Fax-A-Locate # 601-362-7533
Click the button below for a
printable Locate Request Form:

Email Tickets
The Email Tickets program is
designed to submit locate requests to the One Call Center
via email. Once the call center has entered your locate
requests they will send you a conformation via email
containing your locate number(s) and a list of member
companies that were notified for each locate.
Mississippi
One-Call System has until noon (12:00pm) on the next
business day to enter the tickets(s) received before1:00pm
(Monday - Friday excluding weekends and holidays). If MOCS
receives this request after 1:00pm (Monday - Friday
excluding holidays), they will have until 3:00pm on the next
business day to enter the ticket. The 2 working day waiting
period will not begin until the above mentioned times.
Email requests can only be routine tickets (2 working day
notice - excluding weekends & holidays). Emergency and
short notice email will not be permitted. Mississippi
One-Call System cannot be held liable due to lost or
misdirected e-mail request.
Terminal Server
Terminal Server
Ticket Entry was designed for companies that call in a large
number of locate request daily, that would like to enter
their own locate information and receive a locate request
number without having to contact the call center. Those
wishing to participate in out Terminal Server program will
need Internet access and should contact Mississippi One Call
for more information.
If
you would like any further information regarding these
programs, please contact
Chasberdee Sample (Center Supervisor) or Joanna Henderson
(Supervisor /CSR) 601-362-4322.
|