Mississippi One-Call System Survey Form

We at Mississippi One-Call are always looking for ways to improve our service to our customers.  Please take a brief moment to fill out this survey so that we can better serve your needs.

Please answer the following questions based on a scale of 1 to 10, 1 being the worst and 10 being the best.  Please add any comments in the area provided below each topic.

Overall Locate Request Experience

         1.  Customer service representatives are well-trained and knowledgeable about the locate ticket                             

              process.

                1     2     3     4     5     6     7     8     9     10 
 
2.  Customer service representatives are able to answer all of your questions.

       1     2     3     4     5     6     7     8     9     10

 
3.  Customer service representative are courteous, have positive attitudes and remain professional
    
     at all times.
 
       1     2     3     4     5     6     7     8     9     10
 
4.  Locate requests are processed in a timely and efficient manner.
 
       1     2     3     4     5     6     7     8     9     10

          5.  Customer service representatives verify all information on locate requests.

                1     2     3     4     5     6     7     8     9     10

         6.  How do you rate your overall experience working with our Customer service representatives.

                1     2     3     4     5     6     7     8     9     10

If there is a specific locate request that you would like to comment on. Please list the ticket number provided..

Locate Request #

 Enter your comments about this locate request in the space provided below:

Additional Feedback 

Would you like to comment on something other than the above?

What about us do you want to comment on?

Other:
 

 Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
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